Havenlia is a home and garden brand — thoughtfully selected products designed to make your living spaces feel more comfortable, functional, and beautiful.

Yes. We offer free shipping on all orders within the United States, with no minimum purchase required. The price you see at checkout is the final price — no hidden fees.

Orders are processed within 1–3 business days (Monday to Friday). Once shipped, delivery typically takes 7–12 business days.

Currently, we ship within the United States only.

Once your order has been dispatched, you will receive a tracking link via email.

We offer a 30-day return guarantee. You may return your item within 30 days of delivery, provided it is unused, in original condition, and in its original packaging. To start a return, contact us at support@havenlia.com.

Yes, return shipping costs are the responsibility of the customer, unless the item received is incorrect or faulty.

5–10 business days after your return is received and approved.

Yes, within 12 hours of purchase — contact us at support@havenlia.com.

Yes. Mention it in your return request email; exchanges are subject to stock availability.

Contact us within 48 hours of delivery at support@havenlia.com, along with photos of the item. We will resolve the issue as quickly as possible at no additional cost.

American Express (Amex), Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Visa. All payments are processed securely.

Yes. Your privacy and security are a priority. All payments are handled through secure systems, and we do not store your payment details.

While we aim to meet all delivery estimates, delays may occur due to factors beyond our control such as courier disruptions, customs processing, or weather conditions. If this happens, we will keep you informed.

Customer Service

Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Email: support@havenlia.com
Phone: +1 (313) 999-6518