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OASE BioSmart 5000 - Pond Filter

OASE BioSmart 5000 - Pond Filter

Regular price $55.00 USD
Regular price $90.21 USD Sale price $55.00 USD
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DESCRIPTIONS

  • OASE BioSmart 5000 filter uses multiple filter zones to slow water, remove debris and provide surface area for beneficial bacteria
  • Flow through bio-mechanical filters clean and clear pond water which returns to the pond by gravity
  • Cleaning indicator alerts when to pull up on the cleaning handles to squeeze debris from the foams, no need to remove or manually clean them
  • Attach a hose to the gardena-style fitting and open the sludge valve to finish cleaning and rinsing filter quickly and easily
  • With built-in thermometer, venturi inlets for optional aeration and pre-drilled UVC attachment inlets to optimize water quality and clarity
  • Add an optional OASE Vitronic UVC to qualify for the OASE Clear Water Guarantee
  • OASE BioSmart 5000 filter uses multiple filter zones to slow water, remove debris and provide surface area for beneficial bacteria
  • Cleans and clear pond water which returns to the pond by gravity
  • Cleaning indicator alerts when to pull up on the cleaning handles to squeeze debris from the foams for mess-free maintenance
  • For ponds up to 5,000 gallons
  • Compatible with 0.75", 1", 1.25", and 1.5" inlet tubing
  • Includes a 3-year limited warranty

SHIPPING & DELIVERY

We aim to provide a smooth and reliable delivery experience for all orders placed with Havenlia.

Processing Time

Orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Delivery

Most orders arrive within 7–12 business days after dispatch. Delivery times may vary depending on the item and your location. All orders are shipped with care to ensure quality and consistency.

Free Shipping

We offer free shipping on all orders within the United States, with no additional or hidden fees.

Customer Service

Availability: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Company name: Havenlia
Business Address: 535 Beluga Ave Apt D, JBER, AK 99505, United States
Business email: [email protected]
Phone: +1 (313) 999-6518

Support Information:
Our English-speaking customer support team is available to assist customers across the United States. We aim to respond to all inquiries within 24 hours on business days.

RETURNS & REFUNDS

We want you to feel confident with every purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Once your return is received and inspected, we will process your refund.

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM (EST)

Company name: Havenlia
Business Address: 535 Beluga Ave Apt D, JBER, AK 99505, United States
Business email: [email protected]
Phone: +1 (313) 999-6518

Support Information

Our dedicated customer support team is here to assist customers across the United States. We aim to respond to all enquiries within 24 hours on business days and are committed to providing fast, friendly, and professional support.

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Made to Last

Every Havenlia product is chosen for real, everyday use — durable materials, thoughtful design, and details that hold up over time. This isn't just decor, it's built to be part of your daily life.

Made for Real Life

Whether it's your morning coffee corner or a quiet evening in the garden, Havenlia products are designed to fit naturally into your everyday routine — simple, functional, and genuinely useful.

Frequently Asked Questions

How long does delivery take?

Orders are processed within 1–3 business days (Monday to Friday). Once shipped, delivery typically takes 7–12 business days.

What is your return policy?

We offer a 30-day return guarantee. You may return your item within 30 days of delivery, provided it is unused, in original condition, and in its original packaging. To start a return, contact us at [email protected].

Do I have to pay for return shipping?

Yes, return shipping costs are the responsibility of the customer, unless the item received is incorrect or faulty.

Can I cancel my order?

Yes, within 12 hours of purchase — contact us at [email protected].

Can I exchange an item?

Yes. Mention it in your return request email; exchanges are subject to stock availability.

How can I track my order?

Once your order has been dispatched, you will receive a tracking link via email.

Free Shipping
Free Shipping within the USA
Shop With Confidence
30-Day Returns
Customer Service
Happy to assist Monday to Friday, 9 AM – 5 PM (EST)